All orders are shipped within 48 hours Monday – Friday 9am – 5pm. Items that are unfortunately not in stock at the time of your order, will result in the item being placed on back order or refunded, and you will be notified immediately.
Zabé offers free shipping on all purchases over $75.00 Australia wide.
Purchases below $75.00 will incur a postage fee of $8.50 for general Australia Post delivery.
Express Postage is optional. Express Post cost is $11.35.
Free Shipping for orders over $75.00 within Australia will be shipped via general Australia Post to the desired delivery address with no signature required.
zabé will not take any responsibility for lost packages, packages taken from the delivery address by another party, or packages not arriving at the desired location.
At all times, Zabé highly recommends the use of the Signature On Delivery option which will result in the recipient of the package needing to sign for their order. Signature On Delivery can be selected as the additional desired shipping option during checkout.
A tracking number will be provided to the purchaser in order to track their parcel through the appropriate postal service. For purchases within Australia, packages will be able to be tracked through Australia Post.
Your delivery address must be a place of business or a residential address. We do not accept Post Office Boxes, nor do we accept storage units as delivery addresses.
If you do provide a post office box, or a storage unit address, you will be contacted by zabe via email with regards to a change of shipping address. If you do not provide a response within 7 days, a refund will be actioned for your order.
If an item goes on back order we will notify you immediately. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.